About - El-Especial
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Amenities and More
Offerings
- Coffee
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Quiet
Top Reviews
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As much as I’d love to leave a 1 star review, I can’t because the food is actually good…when you get what you ordered. Lately, we have not had good experiences here. We have learned to call ahead for take out. Today, the phone rang and rang. Tried again, same thing. Once more and straight to voicemail. Why? This has happened the last few times we have tried to call ahead. If you don’t call ahead, be VERY PREPARED for a 30 minute wait time at the least. Now if nobody is answering phones, or the phones are broken which was the excuse tonight, how can I sit in my vehicle and watch car after car come in, pick up their food and leave? That would mean they called ahead, right? At this point I’m convinced they have caller id and numbers to not answer. Maybe because they made an order wrong before and blamed the customer? After the 30 minute wait tonight I couldn’t wait to get home and eat my chicken tacos and French fries. To my surprise the fries were cooked long before the tacos. Soggy as your grass when the weather breaks. The tacos? Not even what I ordered. How do I end up with BEEF tacos when I ordered CHICKEN? Not the first but definitely the last. Would have called and complained but y’all hardly answer the phones so that wouldn’t have done anything. I guess I need to drive across town for tacos anymore. Which is a shame considering this is less than a 1/4 mile from home. Do better.
The food tasted good, but we spent the entire meal parched. Our waters were gone before the entrees even hit the table, and nobody ever checked in. No napkins either, so I just sat there, thirsty and saucy. Great food, prices were great but I would rather pay more for better service at a different restaurant. but I won’t be coming back after this experience. If you dine here bring your own water bottle.
The food was so delicious and tasty. We really enjoyed it. Great service and very welcoming. A member of the kitchen staff came out and personally gave us our food, she was so kind and gracious.